General Provisions

*General Provisions* 

1. The store offers a sizing service for some products if the customer provides incorrect measurements, depending on the nature of the product and the possibility of adjustment. The customer is responsible for shipping, insurance, and any differences in the gold value, if applicable. If there is a financial difference in the customer's favor, they will be given a voucher for that amount.

2. The product packaging may differ from the images shown on the website.

3. The weights of gold and precious stones mentioned on the website are approximate and provided for reference purposes. They may vary slightly during manufacturing.

4. If the exchange or return conditions are not met, the store reserves the right to refuse the order and return the product to the customer, charging the customer the shipping costs.

5. All sales, exchanges, and returns are subject to the relevant regulations of the Kingdom of Saudi Arabia.